Project inquiries
When direct submission is available, choosing “Send request” sends the contact details, project information and files you provide to K-O’s customer service and engineering teams through the configured mail service. The form confirms when that service has accepted the request. This is not confirmation of a quotation or that a team member has read it.
When direct submission is unavailable, the form explains this and offers an email draft. Opening that draft transfers the inquiry text to your email application; drawings must be attached there. A downloadable email draft can include your selected files. You decide whether to send either draft. Preparing or downloading a draft does not deliver an inquiry to K-O.
The form does not save your entries in browser storage. Selected files remain on your device until you send a request or share a downloaded draft. The submission handler processes attachments in memory rather than storing uploads in the public website folder. Information received by email is handled in K-O’s mail systems.
Downloads
Downloaded briefs and email drafts remain on your device unless you choose to share them. An email draft with drawings contains copies of those selected files.
External services
Telephone, email, and map links open their respective applications or external services. Those services have their own privacy policies. This website does not use analytics or tracking cookies.
Contact
For questions about information sent to K-O Products & Manufacturing Company, contact customerservice@koproducts.com or call (269) 925-0657.
